Hi,
For some reason, over the last few weeks, there has been errors when downloading the art kits after purchases. The quick fix on my end has been
to send out direct download links to any customers that unfortunately has encountered these errors. I am currently looking into what is causing
the errors and doing what I can to find a “cure”. I do suspect that a recent update to the WooCommerce code is the culprit, but I can’t say for sure just yet.
WooCommerce is the code/plugin being used to run the webshop, and is being used by many other WordPress websites out there also.
Hopefully this error will be fixed very soon. Sorry for the trouble this is causing.
Regards,
Raymond Gaustadnes